XGRIDS Lixel K1 questions, answered.

Under 1 kg, 48 MP × 2 panoramic cameras, 360° LiDAR at 200,000 points/s, 0.1–40 m range at 10% reflectivity (70 m at 80%), IP54, −20 °C to 50 °C, about 90 minutes per battery, 256 GB internal storage.

Source: K1 manual v2.4.0 · Overview / FAQ

No. The K1 card is not user-replaceable. Copy projects off after each job (USB transfer up to 75 MB/s).

Source: K1 manual v2.4.0 · FAQ 16–17

The K2 adds a front-facing camera (better, more even colour and better 3DGS), a built-in RTK module and 512 GB storage. The K1 uses an external RTK module and is the value choice for indoor, underground and training work.

Source: K2 manual v1.2.0 · FAQ 2

Start on a flat surface facing a feature-rich area, wait at least 10 s after the point cloud appears (until the app says initialisation succeeded), then pick up slowly. Walk normally, tilt about 15° forward (no more than 20°), stay 0.5 m off surfaces, avoid dynamic objects, open all doors first and pause briefly in doorways.

Source: K1 manual v2.4.0 · FAQ 3

At least 2 minutes of continuous movement; don’t block the panoramic camera.

Source: K1 manual v2.4.0 · FAQ 15

No. Tick “Output Panoramic Photos” in LixelStudio project processing to get stills (needed for colouring and meshing).

Source: K1 manual v2.4.0 · FAQ 14/19

Any standard NTRIP caster works with the K1. Free option: Geoscience Australia’s AusCORS service (register for an account). Commercial networks (for example AllDayRTK, HxGN SmartNet, and state services such as CORSnet-NSW) give denser coverage and support — check coverage for your area. Enter host, port, mountpoint, username and password under RTK Settings → Custom in LixelGO. Your phone needs mobile data for the whole scan.

The scanner records the frame your caster delivers (XGRIDS lists WGS84, CGCS2000 and ITRF2008; Australian networks stream GDA2020-based corrections) with geodetic heights. Convert to your project datum and MGA zone during LixelStudio processing (coordinate transformation step). AECT sets this up with you during onboarding — ask if you need AHD heights.

No. RTK (or control points) is only needed when you must deliver absolute coordinates or verify accuracy. Relative measurements, BIM verification and visualisation work without it.

Source: K2 manual v1.2.0 · Absolute-coordinate chapter

Outdoors with a fixed solution before you start (module LED green, app shows Fixed). Scan area larger than 10 m, more than 20 valid RTK points (over 100 for good results), keep any continuous unfixed stretch under 50 m, keep the unit within 15° of vertical, and for accuracy verification the route must be at least 100 m long and not a straight line.

Source: K2 manual v1.2.0 · Precautions

RTK needs a live correction stream during the scan and gives you absolute coordinates immediately. PPK records raw satellite data and is corrected in LixelStudio afterwards — use it where there is no mobile coverage or on air-gapped sites. Select the mode on the scan start page before you begin.

Source: K2 manual v1.2.0 · Scanning workflow

Both red: the RTK module is not connected — power off, reseat the module, restart. RTK red / NTRIP green: same fix (quick-connect mode). RTK green / NTRIP red: the caster is not reachable — check the phone’s internet and your caster login. Both green but 0 satellites: hardware fault — cross-test with another module and contact AECT.

Source: K2 manual v1.2.0 · FAQ

None — leave the RTK advanced settings at their default (off). Fit the module, connect your caster in LixelGO and wait for a fixed solution.

Source: K1 manual v2.4.0 · FAQ 11

Firmware 1.2.3 or later. If you don’t have the latest bracket, ask AECT.

Source: K1 manual v2.4.0 · FAQ 13

0 invalid (red), 1 single (blue), 4 fixed (green), 5 float (blue). Only a fixed solution should be used for absolute accuracy.

Source: K1 manual v2.4.0 · FAQ 23

Charge fully after each day of use (a few hours on the supplied charger). A fully charged pack that sits idle must be topped up at least every 3 months, and a flat pack recharged within 3 days. Packs are rated for 300–500 cycles before capacity drops to 70–80%. Damage from ignoring these rules is not covered by warranty.

Source: XGRIDS manuals · Battery care

Operate between −20 °C and 50 °C (PortalCam: to 45 °C, out of direct sun). IP54 means dust-protected and splash-resistant only — do not scan in heavy rain, standing water or heavy dust. The unit shuts itself down if it overheats; let it cool before restarting and never block the vents.

Use the supplied lint-free cloth and wipe gently in one direction. Never touch the LiDAR or lens surfaces with your fingers. Check for fogging when moving between hot and cold environments — fogged optics ruin colourisation.

Battery above 70%. Download the package from xgrids.com/intl/support/download, do not unzip or rename it, switch the scanner to USB mode, copy the file to the root of the drive (next to the model folder, not inside it), eject, then power off and on. Alternating red/green means it is upgrading — do not remove the battery. Confirm the new version in the app afterwards.

Source: XGRIDS manuals · FAQ

Versions below 1.2.4 must go 1.2.4 → 2.4.1 → 3.0.2 → 3.1.1 → 3.2.1 … in order; skipping versions fails silently (no red/green flashing, version unchanged). Send AECT your current version and serial if unsure.

Source: K1 manual v2.4.0 · FAQ 1–2

AECT Solutions is the XGRIDS National Distributor for Australia. Email info@aect.solutions with your serial number and a short description (photos or a screen recording help), or book an onboarding call from this hub. We handle warranty assessment and any return-to-factory logistics with XGRIDS on your behalf, and keep loan units for eligible warranty cases where stock allows.

XGRIDS scanners carry a 12-month limited manufacturer warranty against defects. Physical damage, water ingress beyond the IP rating, and battery damage caused by not following the storage rules (recharge after use, top up idle packs every 3 months, rescue flat packs within 3 days) are excluded by XGRIDS. Extended-warranty options are available through AECT — ask us before your first year ends.

Yes. AECT runs the largest XGRIDS hire and demo fleet in Australia — book online at aect.solutions/rent. Demo-to-Buy hire fees are credited 100% toward a purchase of the same product.

Every purchase includes remote onboarding (Tier 0) — this hub, a 1-on-1 call and email support. Professional on-site training runs on your own site and your own job (Tier 2), and the 3DGS Masterclass program covers the full capture-to-delivery workflow. Book through the training page or ask your AECT contact.

Yes. Send us the raw project folder (or a drive) and we return classified point clouds, meshes, floor plans or 3DGS scenes — processed in Australia on AECT hardware. Get an instant estimate at aect.solutions/services/data-processing.

Nothing leaves your machine unless you choose to upload. LixelStudio runs fully offline; LCC Studio processes locally (the online edition only checks your licence when you create or start a model); LCC Cloud publishing is optional. For air-gapped sites XGRIDS offers an offline LCC edition on a hardware dongle — ask AECT.